The IA Operational Resilience Forum 2022
Description
WHY ATTEND
In light of recent developments, this event will be held virtually.
Group discount: use the promotional code GROUP for 20% discount on bookings of five or more.
This event will bring together Heads of Operational Risk, Chief Operations Officers and project leads from member firms to assess the maturity of operational resilience in the investment management sector.
With the 31st March 2022 deadline imminent, firms will be expected to have identified their important business services, set impact tolerances and performed end-to-end mapping and scenario testing to a sufficient level to conduct these activities. This forum will explore the key regulatory requirements firms should be preparing for ahead of this first deadline, and perhaps more significantly, the areas firms should consider beyond March 2022.
Attending this event will provide you with:
- The necessary steps for firms ahead of the deadline and beyond to build their operational resilience
- Insights into how operational resilience can be integrated into firms’ businesses holistically and bringing about a cultural shift to facilitate this
- Expected developments within the international regulatory environment
- Output from the IA’s Operational Resilience Committee
This event is designed for C-Suite and senior representatives from firms responsible for implementing and overseeing the application of organisational initiatives to maintain operational resilience.
AGENDA
13:00-13:10 Welcome
Pauline Hawkes-Bunyan, Director of Business: Risk, Culture & Resilience, The Investment Association
13:15-13:40 Operational Resilience Policy: Countdown to Implementation
Hear from the FCA ahead of the first policy milestone at the end of March 2022. They’ll be discussing firms’ progress implementing the operational resilience policy and sharing their observations.
Suman Ziaullah, Head of Department for Technology, Resilience and Cyber, FCA
13:45-14:30 Self-Assessments, SMF24s and Severe Scenarios
This panel will look at the requirement to produce a Self-Assessment document, building on the insights shared by the Self-Assessment working group. Additionally, this panel will explore how boards and SMF24s can effectively oversee operational resilience as well as the requirement to conduct scenario testing and associated challenges.
Moderator: Pauline Hawkes-Bunyan, Director of Business: Risk, Culture & Resilience, The Investment Association
Dean Berney, Head of Operational Resilience, Legal & General Investment Management
Sandra Hislop, Governance and Operational Oversight Expert
14:30-15:00 Networking Break
15:00-15:30 Operational Resilience: Respond, Enhance, Transform
Mark Daisley, Head of Client Delivery (COO) UK, Middle-East & Channel Islands, BNP Paribas Securities Services
15:35-16:00 Operational Resilience Global Regulatory Environment: Implications
Global regulators are closely following the UK’s implementation of Operational Resilience regulations, what will this mean for firms and how should they respond? How much coverage will the adoption of the UK regulations provide versus global resilience regulation?
Will Lynch CBE, Head of Operational Resilience, abrdn
16:05-16:50 Beyond the March 2022 Deadline
This panel will explore the key considerations firms should be thinking about as they look to build the sophistication of their operational resilience arrangements as we enter the transition period.
Moderator: James King, Senior Policy Adviser, The Investment Association
Richard Cooper, Global Head of Financial Service Go-To-Market, Fusion Risk Management, Inc.
Will Ellis, Head of Governance and Reporting (Operational Resilience), M&G plc
Gareth Jones, Head of Banking Services Operations & Depositary, BNP Paribas Securities Services
Alexandra Ringer, Business Risk and Resilience Director, Ruffer LLP and Chair of the IA’s Operational Resilience Committee
16:50-17:00 Closing Remarks
James King, Senior Policy Adviser, The Investment Association
SPEAKERS
In order of programme appearance:
Pauline Hawkes-Bunyan, Director of Business: Risk, Culture & Resilience, The Investment Association
Pauline is the ExCo Director responsible for the Business: Risk, Culture & Resilience Team at The Investment Association (IA): supporting IA member firms on policy issues that impact on firm resilience and regulatory change.
Key focus areas;
- Operational and Cyber Resilience
- Financial resilience including Financial Crime & scams
- People resilience: Culture, Conduct D&I
Pauline has spent more than 20 years in the investment management industry seeing industry opportunities and challenges from adviser, in-house and trade body perspectives. Prior to joining the IA, Pauline was a Director at Aviva and Financial Services Partner at Deloitte.
Suman Ziaullah, Head of Technology, Resilience and Cyber Specialist Supervision, FCA
Suman is the FCA’s Head of Technology, Resilience & Cyber Specialist Supervision, leading work that helps firms and the financial sector to prevent, adapt, respond to, recover and learn from operational disruptions.
Suman has worked at the FCA since 2017, initially in Enforcement & Market Oversight before moving to this role in June 2020. Prior to the FCA, Suman spent over 15 years working in the UK Diplomatic Service, and three years in industry, and first started working on cyber security in 2003. He has considerable experience establishing resilient systems and processes in high threat environments, and responding to international incidents and fast-moving events.
Suman has lived and worked in the Middle East and South-East Asia.
Dean Berney, Head of Operational Resilience, Legal & General Investment Management
Dean Berney is a highly accomplished Risk and Resilience practitioner with a proven history of success in pioneering framework enhancements, which has improved operational resilience and risk profiles across international jurisdictional.
With over 20 years of industry insight and a track record in building, running and enhancing resilience and risk within highly regulated environments, leveraging industry best practices and ensuring compliance with regulatory requirements globally. This is coupled with strong knowledge and experience of working with Investment Banking products (M&A, ECMG, DCMG, Equities & Fixed Income), Financial Market Infrastructure firms and IT (ISO 27001, NIST, COBIT).
Dean brings with him experience gained from leading financial institutions such as Royal Bank of Scotland, UBS Investment Bank, HSBC, London Stock Exchange / Clearing House, Euroclear and most recently Legal & General Investment Management. Beyond operational resilience, Dean also has experience in enterprise risk management, regulatory filings/licences, change management, vendor & outsourcing, business continuity and business/risk transformation.
Sandra Hislop, Governance and Operational Oversight Expert
A high impact and versatile leader, Sandra has in-depth knowledge of governance, risk and control, operational and compliance practices. Sandra brings integrity and best practices around legal and regulatory obligations ensuring investors remain at the heart of decision-making. Sandra has a track record of uniting Boards towards improving governance to become nimbler and more resilient for their global investors. Sandra participated in the Investment Association’s Operational Resiliency Scenario Testing Working Group sharing knowledge and insights to help deliver the recently published report on Scenario Testing.
Sandra enjoys obstacle running, mountain biking and is currently training for a weeklong race in Iceland.
Mark Daisley, Head of Client Delivery (COO) UK, Middle-East & Channel Islands, BNP Paribas Securities Services
Responsible for all Operations across the regions, providing leadership and day to day support to management across a range of Investment Operations, Funds Services, Custody, Banking and Depositary Services areas including strategic planning, delivering new business initiatives and client service excellence.
After graduating in Accountancy, Mark began his 27+ year career in Financial Services working at AEGON Asset Management in Edinburgh, where he became ACCA qualified. After some years working in Investment Banking at Morgan Stanley in Glasgow and London, Mark joined BNP Paribas Securities Services in 2008 leading various Fund Administration and Investment Operations teams. In 2011, Mark was appointed Chief Operating Officer for Channel Islands, based in Jersey where he remained for 4 years before returning to the UK.
Will Lynch CBE, Head of Operational Resilience, abrdn
Will Lynch is the global Head of Operational Resilience at abrdn, an FTSE100 asset management firm headquartered in Edinburgh. Responsible for enabling operational resilience across abrdn’s global footprint, Will leads a team responsible for meeting the requirements of the FCA/PRA operational resilience requirements that come into force in March 2022, other global resilience regulation as well as ongoing efforts to improve service resilience across all of abrdn’s entities. Will is also responsible for the crisis management training and incident management across all of abrdn’s global footprint.
Prior to joining abrdn in December 2020, Will worked for Barclays (based in Glasgow) in roles that included leading operational teams in Wholesale Lending and in the Resilience function in the Corporate Bank. Prior to this, Will served in the British Army for 21 years, which included multiple tours in Iraq, Afghanistan and the wider Middle East.
Will is married to Deborah and has two teenage daughters who keep him firmly down to earth. Interests include ultramarathon running, rugby, horseracing, aviation and training an unruly German Shepherd puppy.
James King, Senior Policy Adviser, The Investment Association
James King is the Senior Policy Adviser at the Investment Association responsible for operational resilience, cyber resilience and technology.
Richard Cooper, Global Head of Financial Service Go-To-Market, Fusion Risk Management, Inc.
Richard, (Rich), oversee the development and execution of Fusions’ business strategy serving the financial market worldwide. He focuses on building trusted top-level relationships within the financial services industry by providing thought leadership, market intelligence and best practice insight to support firms with innovation and transformation to address swiftly changing industry needs.
During his 20 plus years in the industry, Rich has consulted with many of the world's leading Global Financial Institutions and has lead practices in the US and Europe across the critical disciplines within operational resilience. Prior to joining Fusion, Rich lead Arbor Continuity Inc. that was a successful boutique consulting company he started after spending 14 years at Business Protection Systems International (BPSI), where he held various executive, service, and sales roles including company COO. Before joining BPSI, Richard was a founding partner and CEO of the Packing House Inc. a leading document management company that was ultimately acquired by Iron Mountain Inc.
Will Ellis, Head of Governance and Reporting (Operational Resilience), M&G plc
Will is the Head of Governance and Reporting for Operational Resilience at M&G plc. He has broad and deep experience in resilience in financial services, with particular focus on Investment firms and platforms. Before joining M&G he held resilience consulting roles at EY which including time developing and leading resilience programmes for major financial services firms, working with UK regulators on policy and supervision of resilience topics, and a number of high-profile post incident reviews and regulatory-driven reviews (incl. s166s).
Gareth Jones, Head of Banking Services Operations & Depositary, BNP Paribas Securities Services
Gareth is the UK sponsor for Operational Resilience. Gareth runs UK custody operations which has UK based client facing teams supported by operational teams in International Operating Centres. Gareth is also responsible for the UK Depositary business.
Gareth has managed various operational & control teams including risk teams & finance teams for the UK business and has over 20 years of experience in the securities services sector. Prior to joining BNP Paribas, Gareth worked on mainly Finance related topics for the AMP group and American Express.
Alexandra Ringer, Business Risk and Resilience Director, Ruffer LLP and Chair of the IA’s Operational Resilience Committee
Alex has spent nearly a decade operational risk roles and is now Business Risk and Resilience Director at Ruffer LLP where she leads the team responsible for identifying and managing all enterprise level risks as well as being responsible for the implementation of the Operational Resilience framework. Prior to this she qualified as a Chartered Accountant at a boutique firm specialising in small and medium sized companies across a range of industries.
PARTNER
Interested in partnering with us on this event? Get in touch
IN COLLABORATION WITH
BNP Paribas Securities Services is a leading asset servicing specialist covering all major markets and asset classes. As the fifth biggest global custodian in the world and the only European player among the top 5 global custodians (with EUR 12.3 trillion under custody as at September 2021), BNP Paribas Securities Services helps leading financial institutions achieve their ambitions both in terms of investments and cross-border distribution.
PANEL PARTNER
Fusion Risk Management is a leading industry provider of cloud-based software solutions for operational resilience, encompassing risk management, third-party risk management, information technology and security risk, business continuity and disaster recovery, and crisis and incident management. Its products and services take organizations beyond legacy solutions and empower them to make data-driven decisions with a comprehensive and flexible approach through one system. Fusion and its team of experts are dedicated to helping companies achieve greater operational resilience and mitigate risks within their businesses.
NETWORKING
Join us for a day of exclusive networking - focused on meeting new colleagues, catching up with old friends and making lasting connections in three simple steps:
Connect with people based on mutual interests
Create your profile, select your interests and find matches.
1:1 conversations with top matches via meeting requests
Once meetings are accepted, attendees can chat and network virtually no matter where they are, and with no extra downloads.
It's time to network
Each meeting lasts up to 15 minutes.
PRIOR YEAR
13:00-13:10 Welcome
Pauline Hawkes-Bunyan, Director Business: Risk, Culture and Resilience, The Investment Association
13:15-13:45 Operational Resilience: The time is now
Suman Ziaullah, Head of Technology, Resilience and Cyber Specialist Supervision, FCA
13:50-14:10 In Discussion With Colm O’Keeffe: Impact Tolerances
Pauline Hawkes-Bunyan, Director Business: Risk, Culture and Resilience, The Investment Association
Colm O’Keeffe, Director - Head of Business Resiliency Organisational Risk, Barings
14:15-15:00 Current Industry Status
Moderator: Pauline Hawkes-Bunyan, Director Business: Risk, Culture and Resilience, The Investment Association
Margaret Ammon, Global Chief Risk Officer, LGIM
Daniel Money, Managing Director, EMEA Resilience, State Street Global Advisors
Christopher Thackray, Director of Process, Risk & Resilience, M&G plc
15:00-15:30 Networking Break
15:30-15:55 What firms must do in the next 10 months: Thoughts and tips
Moderator: John Allan, Senior Operation Specialist, The Investment Association
Steven Francis, Financial Regulation Partner, Addleshaw Goddard
16:00-16:45 Severe but Plausible
Moderator: John Allan, Senior Operation Specialist, The Investment Association
David Alexander, Professor of Risk and Disaster Reduction, University College London
Fiona Ghosh, Partner, Addleshaw Goddard LLP
Steve Leggett, Chief Operating Officer, Calastone
Toby Marriner, Senior Director, Risk & Resilience, SS&C Technologies
16:45-17:00 Closing Remarks
John Allan, Senior Operation Specialist, The Investment Association