Culture in Investment Management Forum 2022

It continues to be widely acknowledged, by both investment management firms and the regulator, that culture has a real impact on a company’s long-term reputation and sustainability. It is the underlying culture that influences the way people think, act and make decisions, which in turn shapes a firm’s ability to attract and retain the best talent, develop a truly inclusive culture, or future proof more widely in an ever-evolving climate.

This event will support the industry’s ongoing culture journey and is designed for those responsible for implementing and overseeing the application of organisational initiatives to maintain a healthy culture. It will provide expert and industry-leading insights into how firms can successfully do so, as well as bring together an influential audience from across the industry to provide an overview of the major themes that will shape the discussion about culture in our sector over the years to come.

Attending this event will provide you with:

• An update on the current trends in cultural transformation, including the role of purpose and strategy, values and psychological safety
• The view from the regulator on the industry’s culture agenda
• Interactive sessions to bring measuring and sustaining a healthy culture to life
• A discussion on the current war for talent
• An understanding of the importance and impact of data collection, as well as best practices
• An opportunity to discuss and debate approaches to future working patterns and its impact on workplace culture

12:00-12:30 Registration, Refreshments and Networking

12:30-12:40 Opening Remarks

Chris Cummings, Chief Executive, The Investment Association

12:40-13:10 Panel: Update on the Current Trends in Cultural Transformation
In this opening panel session, industry experts will share their insights on the latest developments and discuss the role of purpose and strategy in maintaining a healthy culture. We’ll also look at what investment management firms are doing to embed their values and drive positive change withing their organisations. 

Moderator: Karis Stander, IA Director, Culture, Talent & Inclusion, MD, Investment20/20

• Jane Ivinson, General Counsel, BNY Mellon and Chair of Investment20/20 Steering Committee  
  
• David Berman, Partner, Latham & Watkins
• Tendai Bwanya, Partner, Investment Management Governance, Risk and Controls, Deloitte
• Adam Grodecki, Founder & Chief Executive, Forward Institute

13:10-13:45 Measuring and Sustaining a Healthy Culture: Presentation and Interactive Session - Bringing the IA Culture Framework to Life  

• David Berman, Partner, Latham & Watkins 

13:45-14:15 Fireside Chat: View from the Regulator on the Culture Agenda

• Karis Stander, IA Director, Culture, Talent & Inclusion, MD, Investment20/20
• Peter Ewing, Technical Specialist, FCA

14:15-14:45 Networking Break

14:45-15:30 Diversity Data Collection Best Practice
The journey of data collection can be complex. However, in order to gain a better understanding of your firm’s make-up and to see how things are evolving over time, diversity data collection is vital. In this session, you’ll learn some of the best practices for data collection and we will take a deeper dive into the IA’s Diversity Data Guide.

• Anika Mashru, Diversity, Equity and Inclusion Senior Manager, PwC
• Jason Buwanabala, Diversity, Equity and Inclusion Senior Manager, PwC

15:30-16:10 Panel: Cultivating and Retaining a Skilled Workforce  
As the workforce continues to evolve post-pandemic and competition for talent remains fierce, building and retaining an engaged and skilled workforce is key to business resilience. In this session, we’ll explore some of the unique ways in which the industry is building workforce capability through upskilling, reskilling and mobility, while giving people choice to explore the areas they are passionate about.

Moderator: Jenny Barber, Director – Careers & Talent, Investment20/20

• Hannah Smith, Director - Talent Partner, Fidelity International
• Alex Reynolds, Senior Project Manager, Fidelity International 
• Kirsty Baldock, Senior HR Business Partner, Aviva Investors
• Victoria Savage, HR Business Partner, Aviva Investors
• Raj Tulsiani, CEO, Green Park

16:10-16:55 Panel: Future Proofing for Culture Change
The past few years have seen rapid change within the way organisation's function. With more focus than ever being placed on the impact of culture on a business's success, being able to look towards the horizon and prepare your workforce for what lies ahead, is key to maintaining a strong culture.
In this session, our industry insiders will discuss the future of culture, key challenges, future work considerations and succession planning.

Moderator: Karis Stander, IA Director, Culture, Talent & Inclusion, MD, Investment20/20

• Julie Chakraverty, Founder, Rungway 
• Paul Devoy, CEO, Investors in People 
• Henrietta Jowitt, Advisor, MindForward Alliance 
• Emma Holden, Global Head of Human Resources, Schroders 

16:55-17:00 Closing Remarks

Karis Stander, IA Director, Culture, Talent & Inclusion, MD, Investment20/20

17:00-18:00 Networking Drinks Reception

Chris Cummings, Chief Executive, The Investment Association
Chris Cummings is the Chief Executive of The Investment Association, a post he has held since September 2016. The Investment Association is the trade body that represents UK-based investment managers.
He is a member of HM Treasury’s Asset Management Taskforce, and was a founding member of its Financial Services Trade & Investment Board. He serves on the Chancellor’s Financial Services Industry Advisory Group and Department for International Trade’s Financial Services Trade Advisory Group. He is a Board member on EFAMA, the European trade association for investment management and is a member of the Regulation Committee of IIFA, the international association for investment management. He is also a Trustee of Just Finance Foundation.
He was previously a member of the Financial Conduct Authority’s Regulatory Decisions Committee, a Settlement Decision Maker for the Payment Services Regulator. He served on the Foreign & Commonwealth’s Diplomatic Excellence Panel.
Before joining The Investment Association he was the founding CEO of TheCityUK, held senior posts in banking, insurance and consulting with major global firms. He is a regular columnist, commentator and speaker on issues of international competitiveness and regulation in financial services.

Karis Stander, Director, Culture, Talent & Inclusion, MD, Investment20/20
Karis leads the Culture, Talent and Inclusion team at the Investment Association supporting members in driving a forward looking, responsible and inclusive industry that attracts, develops and retains talented people from all backgrounds, from early careers through to senior leaders.  She is the MD of Investment20/20, the IA’s multi-award winning talent solution, that has enabled more than 2,000 young people from a diversity of backgrounds to start their careers in the industry.

Jenny Barber, Director – Careers & Talent, Investment20/20
Jenny leads Investment20/20’s careers and talent strategy. As an experienced talent professional with a keen interest in social mobility, she develops Investment20/20’s student engagement programmes that reach and inspire a diverse community of young people. Her strategy helps tomorrow’s workforce navigate their way into the industry and connects members with a broader talent base. Jenny joined Investment20/20 in 2019 having led careers programmes for a national education charity, developed education outreach programmes for financial services and worked in schools, colleges and universities.

Anika Mashru, Diversity, Equity and Inclusion (DEI) Senior Manager, PwC 
Anika is a Diversity, Equity and Inclusion (DEI) consultant at PwC. She has over 10 years' experience advising boards and management on their people strategy. Focus areas include diversity data collection, fairness, and bringing DEI into reward. As part of this, she regularly advises global clients on permissibility analysis and considerations when collecting diversity data. 

Jason Buwanabala, Senior Manager, PwC
Jason is a Senior Manager at PwC UK focussing on Diversity, Equity and Inclusion. As a consultant, he works with organisations, industry bodies, regulators and governments to help drive positive change on fairness and equality. Jason is a qualified actuary and is passionate about being evidence based and data led when making workforce decisions.

David Berman, Partner, Latham & Watkins 
David Berman advises a range of financial institutions on key regulatory/compliance matters and investigations, and frequently counsels boards and senior management teams on significant regulatory issues. David specialises in tactical/strategic issue prevention, containment, and resolution – and has an outstanding track-record of achieving optimal outcomes for clients. David advises extensively on a wide spectrum of issues, including market conduct, culture and conduct, internal investigations, individual accountability, governance, conflicts of interest, inducements, regulatory aspects of transactions, remediation and redress exercises, and conduct of business regulation generally.
David has significant experience of acting as a “skilled person” under Section 166 FSMA 2000.
David is consulted extensively by industry bodies for his specialist knowledge, insight, and prior in-house experience.

Peter Ewing, Technical Specialist, Financial Conduct Authority
Peter started his financial career in life insurance, working in IT before moving to Marketing, and going on to lead Friends Provident’s response to TCF. He moved to the FSA in 2009, where he has specialised in culture and governance, playing a leading role in the rollout of SM&CR. He is now a Technical Specialist in culture. Over the last 18 months, he has been closely involved with diversity and inclusion and was the FCA’s lead author for the Discussion Paper which the FCA, PRA and Bank of England jointly published in July 2021. 

Hannah Smith, Director - Talent Partner, Fidelity
Hannah is a diversity and inclusion advocate and has been responsible for launching the Talent Marketplace globally across Fidelity as well as supporting with a range of Talent initiatives. Prior to this she worked at HSBC & KPMG on complex talent transformation programmes. Over the past 12 years she’s delivered results at some of the world’s leading companies and developed skills in shaping and delivering largescale people change, solving business problems and launching new technologies. At BT where she started her career, she worked in a variety of functions and roles including business management, sales, marketing and ultimately HR where she found her passion.

Emma Holden, Global Head of Human Resources, Schroders 
Emma Holden joined Schroders in 2007 and was appointed as Global Head of Human Resources in November 2014. In this role she is responsible for the global HR teams around the firm and is a member of the Group Management Committee, ensuring that the firm's long-term focus and client-centric culture are reflected in its people strategy.Prior to joining Schroders, Emma was IR director for Corus Group where she held various roles in corporate finance and mergers and acquisitions. She qualified as a chartered accountant with PwC in 1998.

Julie Chakraverty, Founder, Rungway
Julie is the founder of Rungway, the platform that helps companies foster the most inclusive and resilient workplace cultures. Rungway is actively used by a number of IA member firms and other global organisations undergoing change.  Julie is an experienced non-executive director who has served on companies including ABRDN, Santander UK, Mitsui Amlin and currently chairs the Board Risk Committee for NCC Group, the global cyber security provider. She was previously the youngest female director of a FTSE-100 company and was listed in Management Today’s ‘Top 35 Women Under 35’ in 2006. 

Henrietta Jowitt, Advisor, MindForward Alliance 
Henrietta is a senior business leader with more than three decades’ commercial experience driving growth and transformation for organisations. She has worked across ESG for over 20 years, embedding it into risk management, business strategy and new products in business and financial services organisations. She is an advisor to MindForward Alliance, a social enterprise and charity that is business led, focussed on the mental health and wellbeing of employees globally. Henrietta holds several non-executive director roles as an iNED for Franklin Templeton Fund Management, a Trustee for arts organisation Opera North and an advisor to the Principle of Green Templeton College, Oxford University, where she is an Associate Fellow. She has an MA from Oxford University where she read Natural Sciences.

Jane Ivinson, Deputy General Counsel and Chief Legal Officer, Bank of New York Mellon Investment Management 
As Deputy General Counsel and Chief Legal Officer for BNY Mellon Investment Management, Jane leads and directs legal strategies, policies and practices that support the business. Over the course of her career, she has held a number of leadership roles including General Counsel of Insight Investment Limited and Managing Director at BlackRock (and its predecessor companies) as Head of the Legal Team for all issues in EMEA. Jane is a top contributor and thought leader in her field. She is a passionate advocate for all matters relating to social mobility and inclusion both in the workplace and across our industry. Jane has a first class LLB degree in Law (University of Warwick) and a BCL degree in law (University of Oxford) and holds the IMC from the CFA.

Paul Devoy, Chief Executive, Investors in People
Paul has been heading up Investors in People(IIP) since August 2011. He transformed the business into a sustainable and growing social enterprise through transforming the product offering and business model, with 1 in 20 people currently working for an IIP accredited employer.   Investors in People historically relied on Govt funding and now receives no Govt funding at all.  Growth and has been achieved through selling its products and services commercially that adds value for the IIP community.  Paul led the buyout of IIP from the UK Government and it became a Community Interest Company in February 2017 which is run for the benefit of the community of employers and individuals that it serves. Paul has 30 years’ experience in Organisational Development and business transformation roles in both the public and private sector.

Adam Grodecki, Founder and Chief Executive, Forward Institute
Adam is the Founder and Executive Director of the Forward Institute, a non-profit working to build a movement for responsible leadership. He set up the Institute with the support of the Boston Consulting Group (BCG), where he was a consultant for five years in their London office. While at university, Adam co-founded a charity called Student Hubs, which works with over 25,000 students in UK universities. He is a Governor of Ark Academy, a school doing amazing work with limited resources for 1600 children in one of the most challenging and deprived parts of London. Adam is a member of the Advisory Board of the Evidence Initiative, a project of the Economist which presents the case for evidence-based decision making in an age of challenging policy questions and low trust in institutions, and of the NHS Frimley Leadership and Improvement Academy. He also advises the British Army on various issues related to leadership and culture. Although expected to read Economics or Law at university Adam decided Theology was more relevant. He graduated with a first class degree from St Peter's College, Oxford and was proud to be awarded the inaugural Vice-Chancellor's Civic Award. In 2014 he was named a 'Global Shaper' by the World Economic Forum and was invited to speak at their annual meeting at Davos. He is married to Laura who has put up with him since they met at school. He has given up on the idea of work/life balance but is trying his best to live a meaningful and happy life.

Tendai Bwanya, Partner, Deloitte
Tendai is a Partner in Deloitte UK’s Investment Management Assurance Practice. He provides governance, regulatory, risk and controls assurance to boards, committees and those charged with governance in the investment management industry. He started his career with Deloitte over 20 years ago and also spent 9 years in the investment management industry building governance, risk and control frameworks. During his time in the investment management industry, Tendai served on Executive Diversity and Inclusion Committees of global investment management firms whose focus was on attracting and engaging diverse talent, while advancing a culture of inclusion to drive innovation, collaboration and performance. Tendai serves on the board of The Together Initiative, a coalition of some of the UK’s best known organisations, whose aim is to bring people together and bridge divides through building a kinder, closer and more connected society. Tendai is a qualified chartered accountant and a member of the ICAEW.

Kirsty Baldock, Senior HR Business Partner, Aviva Investors 
A Psychology graduate with over 20 years’ experience in HR, Talent and Recruitment, in Investment Banking and Asset Management.  Starting her career in headhunting, Kirsty moved in-house with Merrill Lynch in 2005 to manage their Front Office recruitment.  Since then, Kirsty has led recruiting teams and functions in the end-to-end delivery of effective talent acquisition strategies at UBS and Credit Suisse where she implemented one of the first Returners programmes.  Kirsty joined Aviva Investors in March 2017 to lead and improve talent acquisition globally, putting in place a inclusive, structured recruitment methodology across Early Careers, experienced and senior hires.  She then moving into a senior HR Business Partner role in 2018 and is now Head of HR for Liquid Market (Investments) and Global Client Solutions (Sales & Distribution). She introduced the Aviva Investors Return to Work programme in 2018 which is now in its 4th successful year.  Kirsty is an active participant of the Diversity Project and co-leads the Gender Diversity workstream within Aviva Investors.  Kirsty is currently completing her CIPD qualification. 

Victoria Savage, HR Business Partner, Aviva Investors 
Victoria began working for Aviva Investors (AI) in January 2015 working in the HR Services team and gained experience working in several teams within the People function, spanning Talent Acquisition, Reward and M&A integration.  Since then, Victoria has worked as a People Business Partner across various business areas, partnering with Executive and Senior Leadership teams on all people related matters. Prior to AI, Victoria undertook a year’s internship at a Private Debt and Equity company in New York, as a Business Development Associate. Prior to this, she held an Account Management role after finishing university and gained experience in Training and Development through a sandwich year during university.  Victoria studied Business Management at Sheffield Hallam University and is a qualified CIPD (Chartered Institute of Personnel and Development) member.

Raj Tulsiani, CEO, Green Park
Raj Tulsiani has become one of the UK’s leading figures in executive search, interim management, workforce planning and diversification. He has over 20 years of experience moving the dial on leadership, talent and diversity and is the author of 'Diversity and Inclusion for Leaders: Making a Difference with the Diversity Headhunter.' As one of the most respected and disruptive figures internationally in these fields, Raj advises boards and change agents across the public and private sectors on diversity and talent. He sits on a number of boards including the Met Police. As the leader of one of the recruitment industry’s few minority-owned businesses, Raj is a passionate advocate of the power of diversity as a source of competitive advantage, leading a team that sets the benchmark for innovation and commitment to consistently attracting and retaining diverse groups of appointable leadership candidates. Under his leadership, Green Park has become an award-winning consultancy at the forefront of client and candidate service and innovation. In 2019, Green Park featured in the Financial Times’ list of 1000 Fastest Growing Companies and was the only recruitment agency to feature within the Sunday Times Virgin Atlantic Fast Track 100, ranking Britain’s fastest-growing private companies. Regarded as a champion for entrepreneurialism within the UK, in 2018 Raj was most awarded Entrepreneur of the Year by both the MSDUK Awards and Recruitment International Awards and named in The EMpower 100 Ethnic Minority Executives List, presented by the FT. Other awards include Best Agency Recruitment Lead of the Year, a Lifetime Diversity Achievement Award and winning the Lord Noon Award at the Global Equality & Diversity Awards 2017. Before co-founding Green Park, Raj was the first ethnic-minority manager at Michael Page, growing a start-up team to £10 million and was on the Executive Board at Penna, growing a start-up function to £14.5 million.

Alex Reynolds, Senior Project Manager, Fidelity International 
Alex is an experienced project manager with a background spanning marketing, communications and project management across a range of organisations including GE Money and Santander Cards. Since joining Fidelity International in 2014 she has successfully delivered a number of strategically significant projects, most recently supporting the Global Talent Management team by managing the delivery of the Talent Marketplace platform across Fidelity International.

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